Privacy Policy
Effective Date: 07/02/2025
This Privacy Policy describes how Reelpop Media LLC (”Alto Voyage”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website or use our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1.
Contact Information
Reelpop Media LLC
2880 W Oakland Park Blvd Ste 225C
Oakland Park, FL 33311
United States
Email: info@altovoyage.com
Phone: +1 646 3499768
2.
Information We Collect
We may collect the following types of personal information when you interact with us:
- Contact Information: Name, phone number, email address, postal address
- Booking Information: Travel preferences, dates, destinations, guest information
- Payment Information: Billing details (processed securely via third-party providers)
- Usage Data: IP address, browser type, device info, pages visited
- Communications: Emails, WhatsApp/chat messages, inquiries
We do not knowingly collect data from children under 13 years of age.
3.
How We Use Your Information
We may use your information to:
- Respond to inquiries and provide concierge services
- Confirm, manage, and personalize bookings
- Send service updates and relevant communication
- Improve our website and customer experience
- Comply with legal obligations
4.
Sharing Your Information
We only share your data with:
- Trusted service providers (e.g. yacht/villa partners, chefs, transport companies)
- Payment processors for secure transactions
- Legal authorities if required by law
- No sale or rental of your personal data will ever occur
5.
Data Security
We take appropriate measures to protect your personal information, including encryption, access controls, and secure storage. However, no method of transmission over the internet is 100% secure.
6.
Your Rights
Depending on your jurisdiction (e.g. EU, California), you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, contact us at info@altovoyage.com.
7.
Third-Party Links
Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of those sites.
8.
Cookies & Tracking Technologies
We may use cookies and similar technologies to improve functionality and analyze traffic. You may opt out by adjusting your browser settings or using available opt-out tools.
9.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”
10.
Contact Us
If you have any questions or concerns about this policy, please contact:
Reelpop Media LLC / Alto Voyage
📧 info@altovoyage.com
📞 +1 646 3499768